These Terms of Use govern your access to and use of Global Health Innovations' website, digital platforms, services, and programmes. By using our services, you agree to these Terms.
Last updated: July 2026
These Terms apply to users of the GHI website, Kupona, the Appointment Booking System, the Healthcare Provider Directory, the Innovation Challenge, the Partner Portal, Research Programmes, the Careers & Recruitment Portal, and future digital platforms operated by GHI.
By accessing or using any GHI website, application, or digital service, you agree to comply with these Terms of Use. If you do not agree with these Terms, you should discontinue use of our services.
Users agree to:
Users may not:
Booking appointments does not establish an emergency healthcare service. Appointment availability is subject to provider schedules. Users are responsible for providing accurate booking information. Missed appointments may require rescheduling. Virtual consultations may depend on internet connectivity. Healthcare decisions remain the responsibility of qualified professionals. GHI's online services are not a substitute for emergency medical care.
Participation in the Digital Health & AI Challenge is governed by both these Terms and the Challenge's dedicated Terms & Conditions, covering eligibility, registration, entry fees, intellectual property, judging, and awards. See the Innovation Challenge Terms & Conditions.
All website content, including logos, branding, graphics, text, software, publications, videos, designs, and photographs, is owned by or licensed to Global Health Innovations unless otherwise stated. Users may not reproduce or distribute content without permission, except where expressly allowed.
GHI may integrate with third-party platforms including Google Maps, Google Forms, payment providers (future), video conferencing platforms, and analytics providers. Users are subject to the terms and privacy policies of those third-party services when they use them.
Information provided on the website is intended for informational purposes and should not replace professional medical advice, diagnosis, or treatment. GHI does not guarantee uninterrupted website availability or the complete accuracy of all published information.
GHI will take reasonable steps to provide reliable services but cannot guarantee uninterrupted access or accept liability for circumstances beyond its reasonable control.
GHI may update these Terms periodically. Significant changes will be reflected by updating the "Last Updated" date. Continued use of the website constitutes acceptance of revised Terms.
Questions about these Terms can be directed to info@ghinnovates.com or +260 97 895 3948 / +260 96 952 5046.
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